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Welcome to Caring UK
Caring UK is the number one magazine for managers in the elderly care sector. 
Our editorial pages feature top columnists, parliamentary and legal updates, news, people stories, event and exhibition previews, conference coverage, diary dates and business and property news. 
The magazine goes directly to the people with buying power - the budget-holders and decision-makers - which is why it is so effective at delivering product and service information to the right people.
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Top News Story From Caring UK
Boris Johnson visits Westport Care Home ahead of social care announcement
September 2021 | Boris Johnson visits Westport Care Home ahead of social care announcement
EXCELCARE welcomed Prime Minister Boris Johnson, Health Secretary Sajid Javid and Chancellor of the Exchequer Rishi Sunak to its Westport Care Home ahead of the PM's planned social care reformation announcement in the Houses of Parliament. 
Westport in Stepney Green was highlighted as a London home of excellence by the PM's office for managing the risk of Covid-19 exceptionally well, in addition to the whole team being 100 per cent vaccinated prior to the requirement made in law. 
The Prime Minster, Health Secretary and Chancellor of the Exchequer met with owner Osman Ertosun and his chief operating office Sam Manning to discuss the impact Covid-19 has had on operations, the importance of an ongoing recognition needed for the dedicated and caring frontline team members, as well as the need to support care homes with the cost of delivering care. 
The Prime Minister and his team then spent time with the home's residents, enjoying arts and crafts, Connect Four and general chats about life.
More News From Caring UK
Guides every care home professional should read
September 2021 | Guides every care home professional should read
BUSINESS COMPANION, a free online resource provided by the Chartered Trading Standards Institute (CTSI) and backed by the Government, has released an indispensable suite of materials for care home owners and managers.  
Wherever they may be in the UK, care homes must ensure they treat residents fairly under consumer law. They must also handle complaints transparently and equitably. And all communications must be clear and easily accessible, regardless of platform.  
The materials are designed for care home professionals looking for quick and clear advice on what their consumer law obligations are. The in-depth guides contain everything you need to get started and get compliance right first time. If you own or manage a care home, these guides are a must-see.  
The guidance delves into four main topics. Topic one explains how all information about your home and services must be communicated, enabling you to phrase and present your details correctly from the outset. The second topic covers how complaints must be dealt with, from having a documented Complaints Handling Procedure in place to handling the procedures themselves. Topic three discusses fair trading - how residents should be treated and getting your contracts right. The final topic guides care home professionals through the process of creating and maintaining a website, so businesses adhere to the consumer laws in both their online and offline communications.  
The guides also include a wealth of checklists and staff training sheets with practical examples, so your staff are fully aware of what they need to do to help care homes meet their obligations.  
To view all Business Companion guides, click here 
Business Companion covers trading standards law for England, Scotland and Wales. For guidance on the law in Northern Ireland, please see
Well Pharmacy offers outstanding integrated care by partnering with MED e-care
September 2021 | Well Pharmacy offers outstanding integrated care by partnering with MED e-care
NATIONAL pharmacy chain, Well, is delighted to announce a partnership with MED e-care to drive further efficiencies alongside the highest standards of pharmaceutical administration for those in residential care. 
Over the last three years, the Well Care Home team has invested in technology, systems and service, in order to build strong foundations and deliver outstanding patient care, quality, and safety, to more than 350 care homes up and down the country. 
And now, today's announcement of the new partnership with MED e-care means that Well will be expanding its service to many more care homes across the UK. 
As care homes increasingly opt to switch from paper-based records to electronic medicines administration record (eMAR) systems, MED e-care's innovative technology solution manages and monitors medicine usage, allowing care home managers and colleagues to redirect time from medicine associated tasks, to what matters most - person-centred care on the frontline.

In order to support care homes during the COVID-19 pandemic, the team at MED e-care has moved to a remote implementation model.  
The Top 5 benefits of using MED e-care's eMAR solution:
· Improves resident safety and compliance. 
· Saves time and simplifies medication management and administration. 
· Fully integrates with Care Planning. 
· Quick and simple auditing to ensure adherence to procedures. 
· Building Safeguarding best practice to demonstrate to regulating bodies. 
Stephanie Walton, Care Home Sales Manager for Well Pharmacy, believes that the partnership can add real value to the support and development of teams within each care home. She says: 
'MED e-care is widely respected across the sector and we see this relationship as key in our planned expansion of our care home service to new and existing customers. The partnership means Well is ideally placed to provide an integrated approach to improving standards of care and safety for residents in care homes across the UK. We remain passionate about delivering continued excellence and service enhancement to our customers and this is an important step in our care home journey'. 
Chris Pearson, Head of Care Partnerships at MED e-care said: 
'We are delighted to be working with Well Pharmacy to provide their care home customers with our eMAR (electronic Medication Administration Record) solution. We are looking forward to our joint customers being able to benefit immensely from our new partnership.'  
'Care providers across the UK using the MED e-care eMAR solution are realising the benefits of reducing risks, saving valuable staff time and improving the quality of care that their residents receive'   
For more information, about Well Pharmacy's Care Home Service please contact or visit:
Welcome for new care home changes
September 2021 | Welcome for new care home changes
LONG-awaited changes which give more freedom to residents in care and nursing homes have been welcomed as 'steps towards normality'. 
The Government has said care home residents can now leave their homes for trips out provided they spend 14 days in isolation on their return. 
And the number of visitors they can have has doubled to two and they will be able to have small children visit too. 
Provider organisation the Independent Care Group said the changes were welcome but called on the Government to moderate its demand for 14 days' isolation. 
Chair Mike Padgham:'These changes will bring great benefits to people in care and nursing homes and to their families.  
"They are welcome steps towards normality and provided they are handled with care will bring a lot of pleasure. 
'But I do believe the need for 14 days' isolation in all cases after a trip out is excessive. 
'Yes, if a group of people are mixing with others during an outing, then some form of isolation might be necessary to mitigate any risk of Covid-19 being spread in a home of vulnerable people. 
'But where a group of people go out together, in a minibus for example, don't mix with anyone other than each other, who they live with all day every day, then it does seem to me that isolation, particularly for such a long period, might be unnecessary. 
'I think the Government should give homes the flexibility to judge each case on its merits and decide what level of isolation is needed following a trip out, otherwise there is a risk that it might not be worth doing.'
Care home wishes local children a 'hoppy' Easter
September 2021 | Care home wishes local children a 'hoppy' Easter
A BURY St Edmunds care home donated some special treats to local children this Easter. 
Team members and residents at Care UK's Glastonbury Court surprised the children at Little Teapots Pre-School with cards and treats to celebrate Easter. 
As part of their own egg-cellent celebrations, including an Easter egg hunt and raffle, residents at Glastonbury Court were keen to spread the festivities out into the local community too.  
Head chef Glenn Eldridge created goody bags for each child, while residents created their own cards for their younger friends. 
Home manager Melissa Cuevas said: 'We love celebrating Easter at Glastonbury Court, and we are keen to find new ways to connect with the community while restrictions are in place. 
'Prior to the pandemic, the children from Little Teapots often visited us at the home, and although we are unable to see them in person at the moment, we wanted to send them a special treat to let them know we can't wait to see them as soon as we are safely able. 
'Intergenerational relationships have many benefits for older people, from offering an increased sense of purpose, to providing an opportunity to reminisce about their younger years. Everyone loved making the cards, and we hope our friends at Little Teapots enjoy tucking into their chocolate treats.'
Property News From Caring UK
September 2021 | Guide sees record entries and recognises award winners  
A GLOBAL property adviser has launched the fifth edition of its prestigious annual UK Luxury Care Home Guide. 
Knight Frank's 2021 Luxury Care Home Guide comprises the UK's top 100 luxury care homes and three overall winners of the Luxury Care Home Guide Awards who are each judged on numerous criteria including architecture, interior design and care quality. 
Julian Evans, head of healthcare at Knight Frank, said: 'We are pleased to have launched our 2021 edition of The Luxury Care Home Guide, which has cemented itself as the ultimate recognition for luxury care homes in the UK as evidenced by the record number of submissions totalling an extraordinary £5billion of assets that we received this year.  
'This year's top 100 luxury care homes showcases the top-of-the-range facilities, the vast majority of which are able to efficiently manage Covid-19 due to their future proof design, throughout the UK with the three award winners embodying the very best of the sector.' 
This year's winners were: 
· Luxury Care Home Award 2021, which recognises the highest quality hospitality and care services in a prestigious setting: Graysford Hall (Sanders Senior Living). 
· Care Home Design Award 2021, which recognises innovation, design, sustainability and the environment: Cavendish Park (Majesticare). 
· Refurbishment and Renovation Award 2021 which recognises heritage, redesign and repositioning: The Chocolate Works Care Village (Springfield Healthcare) 
This year, owing to Covid-19, the Knight Frank 2021 Luxury Care Home Guide award winners were selected via virtual inspections of each of the finalist's facilities by the judging panel. 
New owners for West Sussex care home
September 2021 | New owners for West Sussex care home
CORPORATE lawyers at regional law firm Lodders have supported the owners of a 20-bed residential care home on its sale. 
The retiring owners of the CQC-registered, 20-bed Cornelius House in Fishbourne, West Sussex, have sold 100 per cent of the business to Alchemy Care Holdings Limited in the deal brokered by Lodders - the firm they used when they purchased the home in 2005. 
John Kellas and his wife were each 50 per cent shareholders of Cornelius House, which provides full time and respite care to up to 20 residents.  
Head of Lodders' corporate and commercial team in Stratford upon Avon, Kim Klahn, acted for Mr and Mrs Kellas, with support from associate Leanne Lawrence, and Victor Matts, former head of the team who acted for the couple on the home's purchase in 2005. 
Kim said: 'Mr and Mrs Kellas took the decision to sell Cornelius House as part of their retirement plans. 
'Having made the decision, the aim was to find a buyer and complete the sale as quickly as possible. John turned to Lodders for legal advice and support on this important transaction, being familiar with the firm's capabilities and expertise in this area, especially in share capital transactions, from when he purchased the home 15 years earlier.  
'The timing of the sale was significant for Mr and Mrs Kellas for personal reasons, and we succeeded in progressing to completion quickly.'
New HQ investment to support group growth
September 2021 | New HQ investment to support group growth
RANDOLPH Hill Nursing Homes Group has relocated to a new, larger head office as part of its ongoing expansion.  
The company, which operates nursing homes across central and east Scotland, has moved to a new 4,000 square foot group headquarters in the Redheughs Rigg Business Park in Edinburgh's South Gyle. 
The move to the new premises follows a number of key appointments within the group to support its ongoing expansion. They include the recruitment of a care standards manager, recruitment manager, facilities manager and marketing manager. 
Managing director Peter McCormick said: 'The new head office will enable us to enhance the support we provide and give us room for further growth across the group.  
'Over recent years we have been investing in both new and existing sites to ensure we retain the highest care standards for our residents. 
'Despite the current challenges in managing Covid-19 across all our homes, we remain fully committed to maintaining that investment and keeping our growth plans on track going forward.' 
Randolph Hill is nearing completion of a new, £9m home in Livingston, which is due to open early next year. The 60 bedroom site will become the group's seventh home and will create up to 80 new jobs.
Work begins on new Purley care home
September 2021 | Work begins on new Purley care home
BARCHESTER Healthcare marked the start of its newest care home build in Purley, which is under construction by McGoff Construction Ltd. 
The 72-bed care home is set to open in Spring 2022. The home will provide residential care services, as well as dedicated dementia care in Barchester's unique Memory Lane communities. 
Barchester's senior property development manager Andy Williams said: "We are thrilled to see the start of work on site here in Purley, and are excited to bring a high quality care provision to the local area. 
'Our care home will offer luxury surroundings for residents, and with 25 years' experience will bring Barchester's high quality care and expertise in caring for residents.  
'The luxury care home in Purley will provide residents with a home set in beautiful grounds, and will deliver personalised residential care, as well as dementia care within an interactive multi-sensory environment. 
'Our new home will also provide employment opportunities in the local community.' 
To officiate the start of the construction, Andy was joined by head of marketing Mandy Macara, who met with McGoff Construction project manager Drew Campbell, alongside McGoff's Construction contracts manager Craig Clancy and Holden and Lee project manager Michael Hilton to take a tour of the site. 
Silverline Care expands portfolio with the acquisition of Victorguard Care  
September 2021 | Silverline Care expands portfolio with the acquisition of Victorguard Care  
SILVERLINE Care is operating an additional three care homes in Bradford following the successful acquisition of Victorguard Care.  
The care homes (The Beeches, Willow Bank and Laurel Bank) are leased from Impact Healthcare, they are all purpose-built and offer 182 beds in total, with strong transport links, gardens and en-suite bathrooms. 
The acquisition, which took place in March, takes the number of homes under Silverline Care management to 12 in total, of which six are in Scotland and six in Yorkshire.  
Danny Wulwick, director of acquisitions at Silverline Care, said: 'We are delighted to welcome the residents, families and staff at Victorguard into the Silverline Care family.  
"Our vision at Silverline is to be the leading care provider in each of the local communities we serve.  
"We believe these three homes have great potential and we have ensured that there is a strong budget to support and reposition the homes, safeguarding their future."
Current & Upcoming Events
22/09/2021 | Caring UK - Conference Ramside Hall 2021, Ramside Hall
17/11/2021 | Caring UK - Conference Colchester 2021, Colchester United Football Club
18/11/2021 | Caring UK - Conference Kettering 2021, Kettering Conference Centre
30/11/2021 | Caring UK - Conference Ashford 2021, Ashford International Hotel
01/12/2021 | Caring UK - Conference Bournemouth 2021, AFC Bournemouth, Vitality Stadium