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Shackletons to focus on design and service
Shackletons to focus on design and service
THE upcoming Care Show at NEC Birmingham on October 17 and 18 will be a 'watershed' moment for leading furniture manufacturer Shackletons. 
Yorkshire businessman and entrepreneur Anthony Ullmann acquired the Dewsbury based company in the summer, and he said the company's heritage brand is what attracted him in the first place. 
He added: 'It's a handcrafted Great British made product and I think many customers appreciate the quality and the resonance of that. 
'Shackletons has always been known for its quality, and that was quickly what I found when I came here. We are a leader and want to continue being so in terms of quality manufacturing'. 
'There are two clear things that I have focussed on since I took over. Firstly, interacting with our customers to build stronger and closer relationships. We are dedicated to developing these closer bonds. Secondly, we are looking at our product development and manufacturing design focused pieces that suit the needs of our customers'. 
'The whole team is now doing all it can to make the difference.' 
In recent months a nationwide team of regional sales managers has been created. They are growing their network of care home operators, turnkey interior providers and architects and designers. 
A new Customer Services team led by Jen Bevan has been created to focus on supporting the sales team and forging strong relationships with our customers. The team are also assuring that our deliveries arrive on time and are responsive to all customer requests. 
Production and Operations Manager Matthew Oldfield will concentrate on making sure customers are delighted with the quality of their products 
Anthony added: 'The ethos at Shackletons has now been transformed from just a manufacturing business to one of creating excellent quality products that support our customer's needs'. 
'We will be launching our new concept at the Care Show and look forward to discussing the business' next chapter with existing and prospective customers. 
'The Shackletons of the future will be design-led and customer focussed. We want to build true partnerships with our customers. Quality was and remains best in class, and service today is what the business is all about.' 
Shackletons are on stand number F22 at the Care Show.

Leading expert slams 'fragmented' diabetes care for older people
Leading expert slams 'fragmented' diabetes care for older people
AN international expert professor says diabetes services for older people are 'too fragmented' leaving them 'vulnerable to poor health' in the later stages of their lives. 
Professor Alan Sinclair, from the Foundation for Diabetes Research in Older People and Diabetes is a recognised specialist in the field of diabetes among older people. 
He has carried out a number of research papers into the subject, more recently investigating diabetes services carried out in care home settings. 
Professor Sinclair said: 'Our review of research findings are quite worrying because we've found the level of diabetes care remains fragmented, which means many older people are becoming far more vulnerable to poor health than they should be.  
'We believe more than a quarter of care home residents have type 2 diabetes, and it's imperative those with the condition - at whatever age or domicile - carry out proper management.  
'If the patient fails to control their diabetes, it can lead to frailty, dependency, disability and reduced life expectancy.  
'There is also the added strain on the NHS as frequent hospital admissions to treat diabetes-related complications are costly, not to mention unsettling for the patient and family.' 
Professor Sinclair has been confirmed as a guest speaker at Diabetes Professional Care 2018, where he will provide practical skills and knowledge about the challenges of caring for people with diabetes in care homes and those at end of life during his presentation titled 'Individualising diabetes care for older people with a focus on frailty'.  
Other sessions dedicated to caring for older people include 'Supporting diabetes care at End of Life' and 'Frailty and Dementia Care - District, practice and community nursing - New TREND-UK Guideline' presented by Jill Hill, Independent diabetes nurse consultant, TREND-UK. 
DPC2018 is the UK's only national, free-to-attend and CPD-accredited conference for healthcare professionals involved in the prevention, treatment and management of diabetes, and its related conditions. 
Taking place at London's Olympia on November 14 and 15, it invites delegates to attend presentations and workshops on a variety of topics, such as the childhood obesity strategy, type two diabetes reversal and diabetes burnouts. 
Register now to reserve your free place at DPC2018.

Spitfire takes centre stage at care home WW2 event
VINTAGE vehicles, a spitfire plane, 1940s dancing and ration book food bought wartime nostalgia to residents at Essex care home. 
Care UK's Silversprings care home was transformed into a scene from 1940s Britain with wartime singing, dancing and traditional celebrations. 
The day included patriotic sing-alongs of wartime classics, led by The Swingtime Sweethearts, dance performances from local group, the Air Raid Jive, and a parade from The Suffolk Regiment Living History Society, who camped in the grounds over the weekend using authentic WWII equipment. 
There were also shopping opportunities in the 'WWII Village' and nostalgic culinary displays of 1940s recipes from re-enactor, Jacqui Leppert. The highlight for many on the day however, was the array of vintage vehicles showcased in the home's gardens - and a Spitfire MKII plane.

Old images of Sheffield at forefront of new dementia care service
Old images of Sheffield at forefront of new dementia care service
PICTURES and memories of bygone Sheffield are set to provide a pivotal link with residents at the city's newest dementia care service. 
Fulwood Lodge has hand-picked key landmarks from the city as a way to connect with the minds of residents set to fill 17 new beds. 
Old images of The Moor, Wicker Arches, Pond Street, the pre-1960s trams and the Hole In The Road have already proved their ability to provide an instant connection with residents at the company's other two dementia homes in the city.  
Fulwood Lodge will also be providing regular interactive games and activities, frequent outings throughout summer, as well as regular garden potting and planting sessions.

Falls focus for fellowship graduate Lindsay
Falls focus for fellowship graduate Lindsay
A CLINICAL manager at a south coast care home provider has completed an internationally recognised older people's care fellowship course with a prestigious merit award. 
Lindsay Rees chose falls prevention as the focus of her year on the Masters-level programme at King's College London. 
The group-wide clinical manager at Colten Care was among only 30 participants nationally and one of just two from outside the NHS 
Her falls project involved redesigning how two of the group's homes assess and manage the risk of residents falling. 
After a detailed literature review to identify current best practice, Lindsay introduced a new individual falls risk factor assessment and care plan, supported by staff engagement and awareness resources.

Pupils help residents to learn new tricks
Pupils help residents to learn new tricks
CARE home residents in Fraserburgh have proved that you are never too old to learn new tricks, thanks to an innovative school partnership. 
The creative initiative sees Primary 4-7 pupils from South Park Primary School visit Meallmore's St Modans care home once a week to engage with the residents and exchange knowledge and experience. 
The project aims to encourage young and old generations to come together, get to know more about each other and teach other new things.  
So far, this has involved the pupils showing the residents how to play iPad games designed to improve memory and coordination and, in return, the residents teaching the pupils their personal favourite traditional games, including dominoes, draughts and chess.

Crewe celebrates Silver Pride
Crewe celebrates Silver Pride
CREWE Mayor Brian Roberts was among special guests, members of the public and heads of local community organisations who attended the town's first Silver Pride event - a celebration of lesbian, gay, bisexual and transgender culture, especially for older people.  
It was organised and hosted by state-of-the-art care village Belong Crewe. 
An afternoon of LGBT-themed activity included musical performances, fancy dress competitions and open mic acts. Among those performing was popular North West singer-songwriter Claire Mooney, best known for her songs championing women's rights and equality. 
In addition to live entertainment, there were areas for people to reminisce about life in Crewe through the years, prompted by displays of artefacts charting the campaign for LGBT rights and the history of the movement in Crewe. People could also learn about the physical and emotional support available in the area for members of the LGBT community. 
Belong Crewe experience coordinator Natalie Ravenscroft is pictured with Silver Pride champions Michael Eustance and Peter Eustance and Belong Crewe resident Margaret Maiden.

You get to make a real difference': Celebrating 100 Years of Bluebird Care
Working in home care can be an incredibly rewarding experience, which enables care assistants to help others to live independently and make a real difference in people's lives. 
 
Here we celebrate 100 years of excellent home care, by sharing the stories and happy memories of 10 long-standing Bluebird Care care assistants who have each delivered more than 10 years of excellent home care in their local communities.  
 
'I find great satisfaction in doing the very best for my customers' 
Joshua Makumbe: Care Assistant at Bluebird Care Newbury  
I joined Bluebird Care in Newbury in 2008 as a care assistant, a position I am still privileged to hold to this day. I really enjoy caring for people in their own homes and I find great satisfaction in doing the very best for my customers and making their lives as comfortable and enjoyable as possible. 
 
I feel very lucky to have had fantastic training and support over my 10 years with Bluebird Care which has taken me on an exciting career journey, getting me to a point where I feel confident that I can always provide high-quality, person-centred care.  
 
What I love most about my job has to be bringing a smile to customers' faces and developing deep friendships along the way. Strong team spirit and great customers are why I thoroughly enjoy what I do, and I am looking forward to many more happy years working in home care.  
 
'I love the joy my job can bring to others'  
 
Sandra Owen: Care Assistant at Bluebird Care Hook & Kingsclere and Bluebird Care Newbury 
 
I've always been a person that enjoys caring for others. When I was a young girl I worked in a variety of care homes and in a hospital specialising in dementia care, and it was with this experience behind me that I joined Bluebird Care 10 years ago.  
 
Right from the off, it was so great spending time with customers and getting to know them in their own homes, which are so often filled with happy memories and lovely stories. 
 
I love the joy my job can bring to others and feel passionately about helping people, particularly those living with dementia. In fact, this year I have been doing all I can to raise funds for dementia care and treatment by walking 10 ultra-marathons and have already raised £700 for this great cause.  
 
'Seeing people's faces light up when you walk through the door makes the job so worthwhile' 
 
Rama Bhatt: Senior Care Assistant at Bluebird Care Harrow 
 
When I started working for Bluebird Care in 2007 I knew that I got a deep satisfaction from caring for others, but had little experience working in care. After raising a family I wanted to find a role that gave me flexibility and helped to improve the lives of others and I felt I could achieve this working in home care. 
 
It's now been 11 years and I still love being a care assistant. Seeing people's faces light up when you walk through the door makes the job so worthwhile. 
 
I really enjoy working with regular customers and building relationships over a long period of time, and I have learnt to put myself in the customer's shoes to offer the very best person-centred care. I am still learning more and improving every day and could not ask for a better company or customers to work for.  
'Visiting customers in their homes is very satisfying' 
 
Joanne Casey: Care Supervisor at Bluebird Care Bury 
 
I first started working for Bluebird Care in Bury in 2008. While I loved delivering care, I was soon excited to have the opportunity to expand my career and knowledge by becoming a care supervisor. 
This role has allowed me to constantly develop new skills and still do the home visits that I really enjoy. For me, visiting customers in their homes is very satisfying and something that gives me great joy. It's also what attracts me to working in home care specifically; my job helps make sure no one is lonely, offering customers a friendly face and someone to talk to. 
 
Alongside my love of home care, I also like the team spirit and comradery at Bluebird Care. We are all there for one another on the good days and the tougher days, and it is this support network that makes my job so enjoyable and special.  
 
'Each visit and each client is a different experience'  
 
Soha Dalli: Care Assistant at Bluebird Care Petersfield  
 
I have been a care assistant at Bluebird Care in Petersfield for 10 years and I can honestly say I still wake up every day excited to go to work. I get a huge amount of joy out of helping my customers and supporting them to live a happy and fulfilling life, and no two days are ever the same. 
 
The diversity of working in home care is something that isn't talked about enough. Each visit and each client is a different experience, and this is why the job still feels fresh 10 years later! Looking back on my time in home care I have so many varied and happy memories of all my customers. I had one lovely customer who reached the grand old age of 101, and another who used to share her fascinating memories with me, of working as an intelligence officer during the Second World War. 
 
It really is the customers with their personal memories and unique personalities that make it such a privilege to work in home care. 
 
'When customers turn 100 I love seeing the card they get from the Queen' 
 
June Moore: Care Assistant at Bluebird Care Petersfield  
 
I absolutely love working in care and I am very proud to be one of the longest-serving care assistants at Bluebird Care. 
 
For me, what makes my job so special is helping people to stay in their own homes for as long as possible. I know how important independence can be and helping others to keep theirs is something I find so rewarding. 
 
A real highlight of my job has been caring for a few customers who turned 100. It was lovely to share the big milestone with them and see the card from the Queen acknowledging the special birthday. It is moments like this which stay in my memory and make working in home care so wonderful.  
 
'It's great to have a supportive and caring management team behind me' 
 
Marie Jenkins: Care Assistant at Bluebird Care Cheshire East 
 
I firmly believe that to be a good care assistant it is important to be a compassionate person who really cares. If you do, it can be the most wonderful career. 
 
I find my job incredibly rewarding. I particularly like to care for children with disabilities and offer palliative care to help support families in very difficult circumstances. Working with Bluebird Care has enabled me to do just this, it's great to have a supportive and caring management team behind me.  
 
I've had so many highlights and special moments over my 10 years with Bluebird Care. I remember sitting with a lady as she shared her fascinating experiences of the Second World War. I was also lucky enough to celebrate a Diamond Wedding Anniversary with a couple and their family which was a testament to the deep bond we had formed. It is these memories that I treasure and they drive me to keep delivering excellent home care. 
 
'Going into home care has proven to be the best decision I ever made' 
 
Jane Atkin: Care Supervisor at Bluebird Care Hook & Kingsclere and Bluebird Care Newbury 
 
Before moving into home care in 2008 I was working in retail and looking to make a career change to do something that I found really worthwhile. I looked after my father when he was unwell and this made me realise that working in care could be just the rewarding career I needed, and offer the opportunity to develop exciting new skills. 
 
Looking back now, I can safely say that going into home care has proven to be the best decision I have ever made, and the support I have received from Bluebird Care really has been second to none. 
 
I have had a number of special moments since I began working in home care 10 years ago, I remember one lady I cared for would always get new clothing that she had purchased out before my visits and would insist I helped her try them on. Another lady lived with dementia and couldn't remember my name, but always recognised me by my bright socks. Leaving someone with a smile on their face is one of the best feelings there is! 
 
'I really believe that doing this job, you see people at their best' 
 
Tania Verney: Shadowing Mentor and Coach at Bluebird Care Hook & Kingsclere and Bluebird Care Newbury 
 
What first attracted me to working in home care was my love of caring and the need to find a job that could be flexible and fit around a young family. 10 years on I have two children who are growing up rapidly and I continue to love my job. 
 
I feel so lucky to work in home care. Every day I am able to meet new people and have the privilege of entering their homes and learning about them and their families. You really feel like you are making a difference, helping to stay in their own homes surrounded by personal possessions and memories. I really believe that doing this job, you see people at their best.  
 
It's been ten years now and I still wear silly Christmas hats and lights in my hair to cheer customers up in the winter - the job never gets old and I am excited to work in home care for many years to come. 
 
'I have stayed with Bluebird Care because I am fully supported by the Directors who have stood by me through some hard times' 
 
Naomi Fanstone: Care Co-ordinator at Bluebird Care North Gloucestershire 
 
I started working for Bluebird Care North Gloucestershire in 2008 as a part time evening care assistant, as I worked in the daytime for another company supporting elderly people with their appointments, shopping and day-to-day trips. 
 
I have worked in many different aspects of care over the years and I really love the fact that I can make a difference to someone's life. I have always gone above and beyond to ensure that customers have the best quality of life possible and ensuring that the quality of care provided is at a high standard.  
 
My reason for staying with Bluebird Care for so many years is because I am fully supported by the Directors who have stood by me through some hard times. The team have always helped me progress in all the roles I have done over the years and it's a great place to work.

Annual conference provides free education about frailty and dementia care for people with diabetes
Annual conference provides free education about frailty and dementia care for people with diabetes
The prevalence of diabetes, coupled with an ageing population, has led to a greater need for tailored support and treatment for fail adults living with the condition. 
'Diabetes is a complex condition at any age. However, getting older increases the likelihood of developing complications and other co-morbidities, reduces medication choices, and impacts on the ability to self-care' said Jill Hill, Independent Diabetes Nurse Consultant, TREND-UK. 
Speaking at Diabetes Professional Care (DPC) on 14 and 15 November, Jill will address the need for better education in this area, in a session titled Frailty and Dementia Care - District, practice and community nursing - New TREND-UK Guideline. The experienced practitioner will discuss how diabetes can exacerbate the effects of getting older and give guidance on appropriate targets for the frail older person, and those with dementia. 
Healthcare professionals who attend will have the unique opportunity to raise questions and discuss solutions relating to their specific care setting. 
The two-day event will also include sessions about 'Supporting diabetes care at End of Life' and 'Individualising diabetes care for older people with a focus on frailty'. 
DPC is a free-to-attend, CPD-accredited conference and exhibition held at Olympia, London.

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